Accessibility Statement

Effective Date: 23/07/2025

At REN Roots Wellbeing, we are committed to making our website accessible to all users, regardless of ability or technology. We aim to ensure that everyone, including people with disabilities, can easily access our services and information online.

Our Commitment

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible. This means our website is designed to be:

Perceivable – content is presented clearly with text alternatives where needed
Operable – navigation is accessible via keyboard, screen reader, or assistive devices
Understandable – language is clear and consistent
Robust – content works across a variety of devices and assistive technologies

Features That Support Accessibility

Responsive design for mobile, tablet, and desktop
Text alternatives for images and media
Keyboard navigability
Sufficient colour contrast
Scalable text (you can zoom without breaking the layout)
Simple, easy-to-read language

Ongoing Improvements

We know that accessibility is an ongoing journey, and we are actively working to improve the user experience for all visitors. If we have missed anything, we welcome your feedback and will address issues as quickly as possible.

Feedback & Contact

If you experience any difficulty using our website or accessing any part of our services, please contact us:

Email: reikibyclaire146@gmail.com
Phone: 07834 995 419
Postal Address: REN Roots Wellbeing, Park Way, Maidstone, ME15 7DL

We aim to respond to accessibility-related queries within 5 working days.

Accessibility Resources

You can improve your browsing experience using built-in accessibility features in your browser or operating system. For example:

Zoom text using Ctrl + / Cmd +
Use screen readers such as NVDA (Windows) or VoiceOver (Mac)
Enable high-contrast mode or adjust font sizes in your device settings

Compliance

While we aim to comply with all applicable accessibility laws and standards, full accessibility may not yet have been achieved in all areas of the website. We appreciate your understanding and your support in helping us do better.